Q: How to get a sample?
A: However, when a sample requires a new design, you will be responsible for the design charge.
Q: How long is the lead time?
A: 7-10 days for sample, 2-4 weeks after order confirmed (working days).
Q: Can you produce our own design products?
A: Welcome to sample processing, and we can provide OEM/ODM services. We have a professional design and production team that can produce according to your requirements.
Q: How to pay express charges if ordering samples?
A: You can use your DHL, FEDEX, TNT, UPS account by freight collect at destination. For those customers who do not have a courier account, we will calculate the express freight charge for you and you can pay the freight charge directly to our company account or PayPal. Then we will deliver the samples by prepaid.
Q: How to pay sample charges?
A: You can pay to our company account via Trade Assurance. Once we receive the sample fee, we will arrange to produce the samples for you. The preparation time for samples will be 7-10 days.
